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Bespoke HR projects, done with care.

One clear need, a clear scope and a fixed fee. From handbooks to leadership coaching, we build it with you, around your people.

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bespoke solutions

how projects work

  • 1. Scope

    We agree on the outcome, timeline and fee before we start.

  • 2. Build together

    Tailored to your team; no copy-paste templates.

  • 3. Hand off with confidence

    You get the finished work and your team knows how to use it.

popular starting points

  • People Snapshot

    A strengths-based HR health check: what's working, what's missing, and your next three steps.

  • Custom Employee Handbook

    A fully tailored handbook that aligns with your organization’s culture, structure, and compliance requirements, ensuring clarity and consistency for your team.

  • Performance Review System Design

    Design of a customized performance review process, including user-friendly templates and supervisor guidance to promote consistency, fairness, and accountability.

  • Engagement Survey + Debrief

    Development of a tailored engagement survey with analysis and a facilitated debrief session to identify strengths, challenges, and actionable next steps.

full project menu

  • GROUND THE PRIDE

    Custom Employee Handbook Creation
    A fully tailored handbook that aligns with your organization’s culture, structure, and compliance requirements, ensuring clarity and consistency for your team.

    Custom Policy Development
    Creation of stand-alone HR policies - such as PTO, hybrid work, or dress code - designed to meet legal standards while reflecting your workplace practices.

    Personnel File Setup Support
    Guidance, templates, and best practices for setting up and maintaining compliant employee records with ease and accuracy.

    FLSA Classification Audit
    Comprehensive review of exempt, non-exempt, and contractor classifications to minimize legal exposure and ensure proper pay practices.

    Leave & Accommodations Guidance
    Expert consultation and documentation support for FMLA, ADA, parental leave, religious accommodations, and related compliance needs.s here

  • STEADY THE PACK

    Job Description + Salary Benchmark
    Creation or update of job descriptions paired with market-aligned nonprofit salary data to ensure clarity, fairness, and competitiveness.

    Search Packet Development
    A complete hiring toolkit including tailored job postings, structured interview guides, and scoring rubrics—for a consistent and equitable search process.

    Onboarding Program Design
    Custom new hire checklists, orientation programs, and onboarding templates.

    Exit Interview & Offboarding Support
    Structured exit processes, documentation, and feedback collection.

    Panel Interview Facilitation Training
    Interactive training with tools and techniques to prepare hiring panels, ensure consistency, and strengthen fair, evidence-based candidate evaluation.

  • STRENGTHEN THE CORE

    Performance Evaluation System Design
    Design of a customized performance review process, including user-friendly templates and supervisor guidance to promote consistency, fairness, and accountability.

    Employee Engagement Survey + Debrief
    Development of a tailored engagement survey with analysis and a facilitated debrief session to identify strengths, challenges, and actionable next steps.

    Values & Culture Mapping Session
    An interactive team workshop to define core values and uncover the cultural drivers that shape your organization’s identity and success.

    Employee Recognition Program Design
    Structured recognition and reward programs aligned with culture and values.

    Team Development Workshops
    Offsite or onsite team-building programs for collaboration and engagement.

  • LEAD THE PRIDE

    Behavior Management for Supervisors
    Practical training and tools to address performance challenges, set clear expectations, and build accountability.

    Understanding Communication Styles
    Interactive workshop on recognizing and adapting to different workplace communication preferences for stronger collaboration.

    Effective Conversations
    Skill-building session on active listening, delivering constructive feedback, and handling difficult conversations with confidence.

    Positive Impact
    Training in strengths-based coaching and motivational techniques to foster resilient, high-performing teams.

    Confident Presentations
    Individual or group coaching on public speaking, storytelling, and delivering clear, impactful leadership messages.

    Time & Stress Management
    Hands-on workshop with strategies for prioritization, stress reduction, and modeling healthy work-life balance.

    1:1 Leadership Coaching (3-Session Package)
    Personalized coaching to strengthen leadership presence, supervisory skills, and performance effectiveness.

    Supervisor/Manager Training Program
    Comprehensive onboarding for new managers on HR responsibilities and people management.

    Mentorship Program Design
    Frameworks for formal mentoring to support development and retention.

    Succession Planning
    Identify critical roles and develop leadership pipelines.

  • LEAD THE PRIDE

    Skills Gap Analysis
    Assessment of current team strengths and identification of critical HR or leadership development needs to guide targeted growth initiatives.

    Organizational Chart & Role Mapping
    Development of clear reporting lines, accountabilities, and job title structures to enhance organizational clarity and efficiency.

    Departmental or HR Strategic Plan Development
    Creation of a tailored roadmap aligning departmental or HR initiatives with organizational goals, staffing needs, and long-term priorities.

    Mediation & Employee Investigation Support
    Neutral third-party facilitation or investigation of internal workplace issues to promote resolution, compliance, and trust.

    Workforce Compensation Scan
    Comprehensive review of pay practices with market benchmarking, plus development of custom pay grades and salary bands to ensure equity and competitiveness.

    Benefits Plan Review & Benchmarking
    Evaluate health, retirement, and other employee benefits for competitiveness.

    Incentive & Bonus Program Design
    Design performance-based or strategic incentive programs.

Coaching & workshops, powered by positive psychology
Performance-Driven Coaching, Powered by Psychology.

Where Executive Presence meets Positive Psychology

Our executive coaching is led by Conrad Hornby, a professional with two decades of experience supporting leaders at Fortune 500 companies, government agencies, and across global sectors. Trained at RADA, he brings theater-based techniques into leadership development, creating dynamic, experiential learning that transforms rather than lectures. We offer workshops for Positive Impact and Effective Conversations, as well as 1:1 Leadership Coaching grounded in Applied Positive Psychology and Coaching Psychology, our approach is rooted in research, human-centered, and designed to ignite lasting change.

  • "We can strongly recommend Jenny Pack and Lionswell for future executive searches."

    CMS

  • "In a short time, Jenny has provided informed, speedy responses to our HR questions."

    WTCI PBS

  • "Jenny provided structure to support a growing team and strengthened our culture as a result."

    The Bethlehem Center

let's do this together

MANY CLIENTS START WITH A PROJECT AND STAY ON AS FRACTIONAL PARTNERS.

Partners save 20% on every project.

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